Skip to main content

Creating an indexed file

If you need to index a file for semantic search just pass the index: true parameter when creating the file.

Supported file formats

The following file formats are supported for indexing:

Notes on indexing

  • The file it will initially have a status of indexing_pending and will be indexed asynchronously. The time it takes to index the file will depend on the file size and the current load on the system.
  • You can check the status of the file by calling the Get File endpoint and checking that the file.status property has changed to indexing_completed.
  • If the indexing failed the status will be set to indexing_failed and the reason of the failure will be available in the failedStatusReason property of the file.

Searching files

To run a semantic search on your bot’s files you can use the Search Files API endpoint. This is particularly useful for RAG (Retrieval Augmented Generation) implementations.
You can check the API reference for more details on the properties available for each passage object returned in the response.

Using the search results for RAG

You can use the search results to provide relevant information to a bot for generating a response to a user’s question. Here’s an example of a simple RAG (Retrieval Augmented Generation) implementation that shows how you can use the ChatGPT large language model (through the OpenAI API) and the search results provided by our API to answer a user’s question:
Last modified on June 12, 2026